11000 NE 33rd Pl Suite 220, Bellevue, WA 98004, USA
Not resolved
Customer service
Turnaround Time

My recruiter seemed like a nice person at the in person interview. She found a job for me with good pay.

I was excited. The first week she said we were waiting for background check approval. Finally it went thru she stated . The second week I was waiting for approval from the manager because he or she was on vacation.

The third week I was waiting for badge clearance. She was always good at communicating with me, but the job just wasn't starting. Finally I received an email from HR from the Company that third week. They were ready to start my background check??

What?? The background check process could take up to two weeks maybe longer I was informed. Awful.

Almost a month wasted for both of us! She just led me on the whole time.

Product or Service Mentioned: Aerotek Recruitment.

Reason of review: Poor customer service.

Aerotek Pros: Quick response.

Aerotek Cons: Lack of follow up with company placement.

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