Spent 30 minutes on the phone with Brennan Olvaney:
Went well at first and seemed promising.
Had an in-person interview with Robert Willis the following day:
Robert didn't even have the correct resume in front of him when he interviewed me. This wouldn't have been a big deal if things had gone a little different but that wasn't the case. Everything seemed fine until after the interview was over and I e-mailed Robert my past supervisors' contact information as he requested.
Repeated attempts to contact both Robert and Brennan over the next couple of days went unresponsive. I finally received a phone call from Robert saying that the reason they could not move forward with me as a candidate was that I gave "inconsistent answers" during both interviews and the specific example he gave was inconsequential by my estimations. He also said that they couldn't move forward because I told them I had the possibility of another interview with a different staffing agency for a different position that was offering more money and he said that it would be irresponsible to present me to their client since the other position paid more money (huh?).
Robert isn't unprofessional but he isn't seasoned. He made lots of factual mistakes when talking to me about things he and I previously discussed. He simply did not take good notes upon our first meeting. Also, when he finally called me back, he only introduced himself as 'Robert'. How the *** am I supposed to know who you are if you're only introducing yourself as 'Robert'?
Two young and ambitious guys who have a lot to learn about how to treat, talk to, and foster relationships with people who are seeking employment.
Reason of review: Poor customer service.
Store Location: Chicago, Illinois